Troubleshooting Center

Troubleshooting Center

Choose your product.
Get the right help.

Start with product-specific guidance, compare notes with verified buyers, or open a private ticket for order, warranty, and account matters.

Safety first: Stop use immediately if a part is damaged, behaves unexpectedly, or cannot be installed exactly as documented. Do not post private order information publicly.

AR-15 platform

AR-15 products

Pistol platforms

Glock, M&P, TX22, and 1911/2011

Rifle platforms

AK and Ruger 10/22

Still stuck?

Private problems belong in a private ticket.

Include the 601 Defense order number, product name, host model, clear photos or video, a concise description, and the steps already tried. Warranty and paid-order issues receive priority.

Create ticket

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